Support, sales and complaints all go to the same place. There is no ticket queue and no tier one — the person who replies is the person who can change the thing you are asking about.
The fastest, and the one we would use. You can send a screenshot, we can send you a video, and the whole conversation is there next time you need it — which is rather the point of a company that builds this.
For anything with a document attached — a GST certificate, an invoice query, something that needs a paper trail.
Setup, templates, a message that did not arrive — the six commonest are written up in full.
Read the help pages →Plan plus what Meta charges, worked out from your own numbers.
Use the calculator →Eight pages on what it actually does, and six on what a day looks like in different trades.
See the features →An API, outgoing webhooks, and a URL anything can post a lead to.
Read the docs →It comes to the same place. We reply on WhatsApp unless you say otherwise, because that is where you will actually see it.
We reply on WhatsApp. No calls unless you ask for one.